I called Dominos Pizza’s hotline (1300-888-333) to make an order this morning for my boss and his directors’ lunch-in meeting. It goes like this:
Dominos Officer (DO) : Good Morning, Welcome to Dominos Pizza and he mumbled something abt Pizza puff Crust bla bla bla.. My name is Chin. What is your order today?
DO : May I have your mobile number please?
Me : So I “spelled” my mobile number slowly… zero one three..
DO : *I can hear him typing in the background* 0..1..3..
Me : six, one, five
DO : *type type…* 6..1..5..
Me : eight, eight..
DO : double zeros?
Me : No… double eight! Double eight one six
DO : So, I repeat, your number is 013 615 8816?
Me : Yes, Correct…
DO : You are calling from Block C?
Me : Yes… ( by now I feel BAAAHHHHHH>>> HURRY UP!!!) I’d like to use the promotion coupon SF 221 for my order.
DO : That’s two large pizza with extra cheese. So what type pizza you want to order? (at this I was like.. Oh gosh..what happen to the “quality” of Dominos Pizza’s call centre??)
Me : I’d like to have one Aloha Chicken and Seafood Delight please..
DO : Aloha Chicken, what type of crust you like?
Me : I’d like to have both pizzas on the thin crust please..
DO : Your address is at the 10th floor ma’am?
Me : Yes, that’s correct.
DO : What is the flavour for another pizza?
Me : *slaps forehead* The second flavour would be Seafood Delight. ONE Aloha Chicken, ONE Seafood delight.
DO : Ok ma’am. Anything else to add in your order?
Me : No, that’s all.
DO : Ok Ma’am, total bill is RM 50 and it’s 11.00am now. Your pizza will be arriving at 11.30am. Thank you for calling Domino's Pizza.
Pheew.. I was relieved that the order was finally done! Gosh! Was quite frustrated when I was still on the phone. But after the call, I started laughing!
*some details (name/contact#) has been changed to protect the identity of individuals.
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